Guest assessment

One of the best hotels I have ever stayed in!

Everything was absolutely perfect. The hotel was spotless, the rooms were comfortable, the views were beautiful, and the atmosphere was peaceful.

Every member of the staff was incredibly kind, welcoming, and professional. They always greeted us with a smile and were happy to help with anything we needed.

The housekeeping team also did an outstanding job. Our room was cleaned perfectly every day, and we loved the little surprise of receiving a different sweet treat daily. It’s the small details like these that make a stay truly memorable.

Thank you to everyone at Sunstar Hotel Grindelwald for your exceptional hospitality. I highly recommend this hotel to anyone visiting Grindelwald, and I will definitely be coming back!

Good: Quiet location. Very attentive staff. Great parking options.

Good: Perfect location and beautiful surroundings. The breakfast and common areas were very nice.

Bad: The room was outdated without air conditioners by but everything else was great!

This is a very busy hotel but it is run very efficiently and by helpful staff. Dining options are limited around here.
The views are spectacular and rooms are quiet and very well kept

Like the shower. Very clean room.
The swimming pool is under renovation. No air conditioning. But they provide a fan in the room.

We stayed at the Sunstar for three nights during our trip across Switzerland.

We arrived to a VERY warm Grindelwald and were dreading pushing our suitcases up the hill in direct sunlight as we’d forgotten to let the hotel know our arrival for the shuttle. I phoned the hotel and a shuttle arrived to pick us up in under 5 minutes!

We arrived quite a while before check in was available so enjoyed our free welcome drink outside with the stunning view of Eiger. Although I didn’t catch his name, a wonderfully smiley Argentinian man looked after us and gave us some information about the area.

Our room was amazing! We were so glad we paid a bit extra for the Eiger view - the most stunning view I’ve ever had from a hotel balcony! The room was extremely spacious with a mini bar in the fridge that was refilled each day. Wonderfully comfy beds and a fantastic bathroom. It was extremely hot and I know air conditioning is limited in Switzerland for ecological reasons, but there was an excellent high powered fan in the room which was a help. The room was kept spotless for our stay by the wonderful cleaning staff and daily chocolates on the pillow was a nice touch.

Breakfast? Oh my! What a choice! An amazing selection of hot and cold food. Several juices, lots of tea and coffee choices. A little robotic pancake maker! The croissants and bread were super fresh and I’d definitely recommend the homemade cherry jam as it was delicious! And getting to eat it on the terrace with an amazing view? Spectacular.

I was interested in the names of the surrounding mountains and the lovely ladies on the front desk found a brochure with a photo of the mountains on it for me and hand wrote all their names on it for me. They also gave us some tips of their favourite viewing spots which we took their advice on and were not disappointed!

Location wise, it’s perfect. It’s slightly away from the dead centre of the town, so it’s nice and peaceful. There’s a bus stop just down the road which we used to go to the glacier canyon. It’s a very short walk to Pfingstegg gondola station where you can do a mountain toboggan ride and a tree flier ride. The gondola for Grindelwald first is just across the road. Grindelwald station is a short walk down the hill, where you can catch a train to Lauterbrunnen, or then get a train to Grindelwald Terminal and get gondolas to Jungfrau or Männlichen. It’s a perfect hub for exploring the area.

When I return to Grindelwald (it’s definitely a ‘when’ not an ‘if’!) I will without a doubt return to Sunstar!