Guest assessment

Overall rating
4,2 / 5
  • Rating by Siuna T.
    from 15.09.2022

    Comfortable stay with great view

    The view from the room is really great and face to Eiger. Besides, reception staffs are really helpful and nice. Check in with the welcome homemade tea, I am surprised! I will recommend my friend this hotel!
  • Rating by Enrico Z.
    from 18.08.2022

    Ottima Esperienza

    Soggiorno ottimo, camera appena ammodernata, la colazione sul terrazzo sotto la parete dell'Eiger

    spettacolare, posizione centrale e tutti i servizi efficienti e puliti.

    Personale capace e area wellnes e spa molto utile per rilassarsi.
  • Rating by Aziza A.
    from 13.08.2022

    Good

    Everything was good during may stay except staff in breakfast arya room clean location very good all staff helpful and everything was good we need air conditioning in summer time and change breakfast menu no same all time
  • Rating by Seunggi K.
    from 29.07.2022

    Great view with kindness

    Great eiger mountain view is the best point of this hotel, also staffs are so kind. And restaurant in this hotel 'adlerstube' is good to have experience swiss culture. Good foods and beverages, and nice condition of hall all nice
  • Rating by Mohammed A.
    from 28.07.2022

    Thanks

    I would like the hotel to match the total rate was giving by booking.com however in case of difference kindly explain to the guest prior to the payment,

    Over all the location of the hotel is excellent
  • Rating by Jean-Francois V.
    from 23.07.2022

    Lovely stay

    Beautiful view of the mountains. We highly recommend booking the room with the mountain views. Great breakfast with an amazing choice. Enjoyed the spa facilities, the pool and all the different places where you could relax and enjoy the view.
  • Rating by Paul W.
    from 10.07.2022

    Large Hotel, decent location.

    A good hotel, quite large, 200 plus rooms in a good location, great views of the mountains from some rooms, during our stay with family the hotel was pretty busy with an international guest clientele.

    The main areas of the hotel, reception, lounge, Ambiance Restaurant were all attractive, spacious and well laid out, some of the bedrooms are looking a little tired.

    Good leisure facilities, pool, spa and treatments areas.

    Staff friendly, well trained and attentive.

    During our stay, early July the Ambiance Buffet Restaurant, where the food was excellent closed after two nights, the website stated "Company holidays until 21 August" but we were not advised of this, just that it was closed

    The Adlerstube Restaurant had a decent menu of traditional Swiss dishes, a member of our party had a wheat intolerance, to select a gluten free dish required switching items between individual dishes. Service could be patchy.

    All in all a good and enjoyable stay, we are big fans of Sunstar hotels having stayed in Wengen many times and a couple at Klosters.
  • Rating by Adrian B.
    from 13.06.2022

    Nice hotel but sometimes difficulty sleeping

    Good location, very nice breakfast buffet, great views of the mountains from the terrace, standard room bed quality is an uncomfortable and does not justify the cost, getting a good sleep can be difficult if on the road side of the building.
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