Guest assessment

Overall rating
4,2 / 5
  • Rating by David R.
    from 14.03.2023

    Excellent. The best hotel thast we have ever stayed at.

    The title says it all. I don't think any further comment is necessary bar one. Our feeling is always that it is the staff that make a stay for good or ill. The staff here were universally excellent, chambermaids, cleaners, included. We do mean everyone. Also impressive were the directors, who visited everyone at most meals to ensure that all was well. They clearly came across as meaning it, not just going through the motions. Any concern was dealt with immediately.
  • Rating by Kevin P.
    from 07.03.2023

    Beautiful hotel

    We were a group of 9 staying for a week. We could not have wished for a better stay. The hotel is excellent and the service top-class. Quality of rooms was excellent and all staff were extremely helpful and courteous. Breakfast was the best I have experienced, bar area very comfortable and spacious with great service. There is nothing I could think of that was even approaching negative. Highly recommended - thank you Sunstar!
  • Rating by Svetlana K.
    from 03.03.2023

    Winter stay

    Good location, comfortable stay, convenient to have 2 nice restaurants within, most of reception staff are polite friendly and helpful, bar area is super cosy, we are happy with our 2nd stay and will hopefully visit again soon. I hope they will have some special offers in the future :-)
  • Rating by Andrew W.
    from 16.02.2023

    Exceptional Hotel

    We have just returned from the most wonderful experience. The hotel was amazing and in just about the most perfect location, with stunning mountain views and the town on the doorstep. I would highly recomend Grindelwald to anyone and you couldn't pick a better hotel than the Sun Star. Everything was just perfect.
  • Rating by Caroline Y.
    from 22.01.2023

    Excellent hotel but geared for work/conference

    Lovely hotel but at that price would expect a bit more luxury/special touches. Breakfast very good, decor ok but more suited to work trip or as a conference centre. Perfect location, nice staff, thank you!
  • Rating by Alan S.
    from 22.01.2023

    Great hotel all round

    Very pleasant hotel, comfortale room, very helpful staff (cleaners, receptionists and waiters) opposite the ski lift, easy to use boot room, great pool and steam room, good food at the carvery restaurant, quiet and well run, great resort
  • Rating by Hazel C.
    from 08.01.2023

    Great location, really welcoming helpful hotel

    Good location, clean, really helpful staff. Breakfast good and staff very friendly. Many languages spoken. Log fire. Pool and sauna etc. Helpful with activities and booking anything needed as well as directions etc. Would return again.
  • Rating by Mirella G.
    from 04.01.2023

    Amazing stay!

    We stayed in the Sunstar Hotel for 2 nights, and we can only hope to go back very soon. The staff was very attentive, polite and helpful. The breakfast buffet had a great selection of delicious cold and warm food. The location is ideal - beautiful views, quiet, very close to shopping, dining and transportation. Only positive comments about this hotel!
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