Guest assessment

Overall rating
4,3 / 5
  • Rating by Jonathan
    from 26.09.2021

    Overall a great hotel with an expansive breakfast buffet and great value. I would stay here again.

    Good: Overall a great hotel with an expansive breakfast buffet and great value. The swimming pool and spa is very nice and thankfully pool hours are good. The free drinks in the minibar were appreciated. I would stay here again.

    Bad: Less good was the heavily worn bathroom floor and fixtures, and overall small room and impossibility of an upgrade.
  • Rating by Anonymous
    from 27.09.2021

    We will be back


    Bad: No service to rooms till 7am
  • Rating by Brigitte
    from 23.09.2021


    Good: Riesen Auswal Top
  • Rating by Lisa
    from 19.09.2021

    Excellent weekend stay

    Good: Beautiful uninterrupted Eiger view from the balcony. Breakfast was excellent. Room was a good size with chairs to sit. Great location with the First cablecar opposite and bus stop right outside to take you anywhere else. And good size underground car park. We didn't use the pool or fitness room but both looked well equipped.

    Bad: Nothing, we had a really nice stay.
  • Rating by Scott
    from 15.09.2021

    Wonderful hotel, truly outstanding staff, super comfortable rooms!

    Good: Tamara at the front desk was amazing!! Super friendly, patient and could answer every question! Hotel was wonderful - breakfasts are incredible. Tom at the bar was awesome and gave a great tips on local places!
  • Rating by Peter
    from 15.09.2021

    A great place to stay in Grindelwald

    Good: Location, in the center of town. Just across the First Mountain Cable Station. Breakfast: lots of choices, good food. Free parking. Great staff, especially in the restaurant 👍

    Bad: The price of the room! But I guess Grindelwald being a very popular place for tourists, everything's pricey! It was a bit noisy, lots of tourists staying there but glad everyone was able to travel again during the pandemic to this beautiful country. Soft pillows! I had a hard time sleeping due to the useless pillows. Change them to really good ones.
  • Rating by Gary
    from 14.09.2021

    Great place to stay

    Good: Breakfast was very good. Location is next to Firstbahn
  • Rating by Alex
    from 11.09.2021

    Great hotel steps from the Firstbahn lift

    Good: Spacious hotel with comfortable, modernity decorated rooms. Our room had a good view of the mountains from the balcony. Friendly staff. Location was just steps across from the Firstbahn station and within easy walking distance of several shops and restaurants. Grindewald bus stop is also right outside the hotel which provides easy access to other areas of town.

    Bad: Grindelwald in general is more crowded and so for once we had neighbors that we noticed as the sound on the balcony almost echos. My only complaint isn’t really about the hotel as much as it was hard to have a peaceful moment on the balcony when our neighbors were quite loud talkers. The hotel has wooden partitions in between rooms on the balconies which provides nice privacy but doesn’t protect sound wise.
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